Shipping policy
Shipping Policy
Thank you for shopping with kaiser This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing
Orders are processed within 3-7 business days after payment has been successfully received.
Please note that processing times may vary depending on the type of product ordered:
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In-stock products
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Print-on-demand products
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Custom-made or commissioned products
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Digital products
If your order includes multiple product types, they may have different processing times and may be shipped separately.
2. Shipping Destinations
We currently shipping worldwide
If we are unable to deliver to your location, you will be notified before your order is processed or as soon as reasonably possible.
3. Shipping Methods and Delivery Times
Estimated delivery times begin once the order has been processed and shipped.
Estimated delivery times are as follows:
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Spain: 2–5 business days
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European Union: 5–10 business days
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United Kingdom: 5–10 business days
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United States: 7–15 business days
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Canada: 7–15 business days
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Australia & New Zealand: 10–20 business days
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Rest of the World: [10–25 business days
These delivery estimates are provided for informational purposes only and are not guaranteed.
4. Shipping Costs
Shipping costs are calculated during checkout based on factors such as:
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Destination
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Product type
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Package size and weight
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Shipping method selected
Any applicable shipping charges will be displayed before completing your purchase.
5. Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
These charges are the responsibility of the customer unless otherwise stated.
We are not responsible for delays caused by customs clearance procedures.
6. Tracking Information
Whenever available, a tracking number will be provided via email once your order has been shipped.
Please allow up to 24–48 hours for tracking information to become active.
7. Split Shipments
To ensure the fastest possible delivery, items within the same order may be shipped separately from different fulfillment centers.
Customers will not be charged additional shipping fees due to split shipments unless clearly stated during checkout.
8. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery time, please contact us at:
Email: kaiserdavidgz@gmail.com
We will work with the shipping carrier to investigate the issue and provide an appropriate solution whenever possible.
9. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
We are not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping addresses provided during checkout.
10. Damaged Packages
If your package arrives visibly damaged, please:
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Take photographs of the package and its contents.
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Contact us within 7 days of delivery.
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Include your order number and any supporting evidence.
We will review each case individually and provide an appropriate resolution where applicable.
11. Digital Products
Digital products are delivered electronically and are not subject to physical shipping.
Access instructions or download links will be provided after payment has been successfully completed.
12. Contact
If you have any questions regarding shipping or delivery, please contact us:
Email: [kaiserdavidgz@gmail.com
Business Name: kaiser